FILTROCARE®
Tailor-made service packages
Helping you to be more competitive
Our goal is to maintain a long-term relationship with our customers and therefore we offer services beyond design and project realisation.
In order to serve our customers comprehensively, we designed the Filtrocare® service package based on five (5) basic modules, easily adjustable to the individual needs of our customers.
Filtrocare® – We support you whereever you are
Filtration plants are becoming more and more sophisticated requiring specialized knowledge in terms of design, technology, mechanics, automation and maintenance. For this, Filtrox launched a new program to assist and support the end user throughout the entire lifecycle of a filtration plant.
The Filtrocare® service package is based on our long-term experience in planning and optimization of filtration processes. Filtrocare® is offered to the individual customer as a tailor-made solution.
The Filtrocare® service package ensures both product – and process-security, helps to improve the performance of your filtration plants, assures your production schedule and helps your competitiveness.
Filtrocare® – We bring our experience close to you – worldwide
Filtrox has been in the filtration business since 1938. This vast experience allows us to offer you an efficient and outstanding service. In two words: Total assistance. Give us a chance to prove it!
1. HELP DESK – around the clock ready for you!
We are available whenever you need us. Because most of our customers work 24/7, we offer a weekend hotline for emergencies.
2. SPARE PARTS – Original quality
Plants work best with original spare parts. FILTROX has an extensive stock of spare parts for all of our filters. Our qualified staff is happy to help you with your need.
3. PREVENTION – Better safe than sorry
Our module PREVENTION is based on different levels: Process, automation and mechanical.
Filtration-Audits focus on the process and make sure your filtration processes remain state-of-the-art.
An Inspection by one of our specialists ensures your plant runs safely and gets you the performance you need in the future.
Maintenance contracts
Your plant is preventively maintained at required intervals. This avoids shut-downs and unwanted surprises and helps you to plan your maintenance budget.
4. TRAINING – Dedicated specialists
Well-trained operators lead to higher productivity and safety. We make our filtration expertise available to you. FILTROX offers various training modules – on-site or at our Training-Center in St.Gallen.
5. Retrofits and Upgrades
In many cases, the Filtrocare® Retrofit package has helped our customers with changes in their filtration set-up, for example:
- Full-scale retrofitting of existing filtration plants and control systems
- Mechanical retrofitting
- Retrofitting of the process control system
- Dismantling, transport, installation and re-commissioning of a filtration plant at a new site
- Process and / or plant optimization